Compliments & Complaints

Making a complaint

We always do our best to provide a great service but sometimes things don’t go to plan. If you have a complaint, we are here to help.Our complaints process is designed to make things easier for you and to help resolve problems quickly.
Please email to start the procedure
Our full complaints procedure is here

Making a compliment
Are you pleased with our service?
Has someone gone the extra mile for you?
We want to know when we provide excellent services to our customers!
We value the importance of feedback when things have gone well. We recognise the importance of compliments in helping us to continue to get things right for our customers. We will make sure your compliment is passed to the right person.

Contact us at

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